Privacy Policy

1. Information We Collect

Information You Provide

When you use Grrunch, you may provide information including:

• Your name
• Email address
• Authentication information (such as Sign in with Apple or Google)
• Grocery lists
• Favourite stores
• Shopping preferences
• Feedback or support requests
• Any other information you choose to provide

We do not receive your passwords for third-party sign-in providers.

Information Collected Automatically

When you use Grrunch, we may automatically collect information such as:

• Device type
• Operating system
• App version
• Language
• General location (if permission is granted)
• Crash reports
• Performance information
• Feature usage
• Interaction with recipes, grocery lists, and deals

We collect only the information reasonably necessary to operate, improve, and secure Grrunch.

Location Information

If you choose to allow location access, Grrunch may use your location to:

• show nearby grocery stores;
• provide region-specific flyer deals;
• improve shopping recommendations.

You may disable location permissions at any time through your device settings.

Waitlist

If you are outside our current service area (British Columbia), you can choose to join our waitlist without creating an account. When you do, we collect:

• your email address;
• your approximate location (rounded to about 10 km), if you allowed location access.

We use this to let you know when Grrunch becomes available in your area, to send you news and offers about Grrunch, and to understand where demand is coming from. We don’t sell it or share it with third parties for their own marketing.

You can unsubscribe at any time using the link in any email we send, or by writing to privacy@grrunch.com.

Membership and Purchases

If you buy a Grrunch membership in the app, the purchase is handled by the Apple App Store (or Google Play, where available). If you buy it on the web, the purchase is handled by RevenueCat and our payment processor, Stripe. We do not receive or store your payment card details.

To provide your membership, we receive limited purchase information, including:

• the membership plan you chose;
• purchase, renewal, and expiry dates;
• whether your membership is active, in a free trial, or cancelled;
• a transaction identifier and the country of your app store account (or, for web purchases, your billing country).

We use this to unlock member features, restore your membership on your devices, and handle support requests. You can manage or cancel your membership at any time from Profile > Membership > Manage membership, which opens your Apple ID or Google Play subscription settings, or for web purchases, your billing page.

2. How We Use Your Information

We use your information to:

• create and manage your account;
• synchronize your grocery lists across devices;
• display relevant grocery flyers and deals;
• recommend affordable recipes;
• personalize your experience;
• improve search and recommendations;
• detect fraud and abuse;
• provide customer support;
• improve the reliability and performance of Grrunch;
• develop new products and features.

3. Grocery Intelligence and Analytics

One of Grrunch's goals is to better understand grocery shopping patterns, food affordability, pricing trends, and recipe usage.

To achieve this, we may analyze information generated through the Service to create:

• statistical reports;
• shopping trend analysis;
• grocery market insights;
• recipe popularity reports;
• product usage analytics;
• operational metrics.

Whenever practical, these insights are produced using aggregated and anonymized information that does not identify individual users.

Examples include:

• average grocery savings;
• popular ingredients;
• regional shopping trends;
• seasonal purchasing patterns;
• recipe engagement statistics.

We do not use aggregated analytics to identify individual users.

Cookies and Similar Technologies

The Grrunch web app stores small amounts of information in your browser (cookies and local storage). Some of it is essential and always on: it keeps you signed in and remembers your stores, your grocery list, and your settings.

We also use analytics cookies, provided by PostHog, to understand how the Service is used and to improve it. On the web, analytics cookies stay off unless you accept them in the cookie banner. You can change your choice at any time in Profile > Settings > Cookies.

When you subscribe on the web, our payment providers (RevenueCat and Stripe) may use cookies needed to process your payment securely and prevent fraud.

4. Artificial Intelligence

Some Grrunch features may use artificial intelligence to:

• recommend recipes;
• suggest grocery substitutions;
• organize grocery lists;
• improve search;
• personalize recommendations;
• assist with future shopping experiences.

AI-generated suggestions are intended to assist users and should not be considered professional nutritional or medical advice.

5. Sharing Information

We may share information with trusted service providers that help us operate Grrunch, including providers for:

• cloud hosting;
• authentication;
• database services;
• subscription and purchase management;
• store and location search (to find grocery stores near you);
• customer support;
• infrastructure monitoring;
• analytics;
• email delivery.

These providers may process information only on our behalf and only for the purposes described in this Privacy Policy.

Business Transfers

If Grrunch is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy laws.

Legal Requirements

We may disclose information when required to:

• comply with applicable law;
• respond to lawful requests from public authorities;
• protect our legal rights;
• investigate fraud or abuse;
• protect the safety of users or others.

6. What We Do Not Sell

We do not sell your personally identifiable information to data brokers.

We do not provide advertisers with information that directly identifies you for cross-app advertising purposes.

If our practices change in the future, we will update this Privacy Policy and, where required, obtain any necessary consent.

7. Third-Party Services

Grrunch may integrate with third-party services, including authentication providers such as Apple and Google.

Those services operate under their own privacy policies.

We encourage you to review them before using those services.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information only as long as reasonably necessary to:

• provide the Service;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements;
• improve our products.

When information is no longer required, we will securely delete or anonymize it where appropriate.

10. Your Choices

You may:

• update your account information;
• change notification settings;
• accept or decline analytics cookies on the web;
• revoke location permission;
• request deletion of your account;
• request access to your personal information, where applicable under Canadian law.

Some information may need to be retained for legal, accounting, or security purposes.

11. Children's Privacy

Grrunch is not intended for children under the minimum legal age required to use the Service without parental consent.

If we become aware that personal information has been collected from a child contrary to applicable law, we will take reasonable steps to delete it.

12. International Processing

Your information may be processed or stored in countries other than Canada where our service providers operate.

When this occurs, we take reasonable steps to ensure your information receives an appropriate level of protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will notify users through the Service or by other reasonable means.

The updated version becomes effective on the published Effective Date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Grrunch, owned and operated by 17216891 Canada Inc.
Email: privacy@grrunch.com